new
Engagement
Xpressions
Improving Xpressions Together: Introducing In-App Review
Feedback gathering is crucial to us, which is why we have introduced the
In-App Review
feature in Xpressions. This feature makes it easier for parents and carers to share their feedback directly on the Xpressions App.After 30 days of active use, users (parents/carers) will receive a prompt to rate the app and provide feedback, all without leaving Xpressions.
These insights help us enhance the app’s functionality and improve the overall user experience.
When parents/carers see the prompt, all they have to do is take a moment to share their thoughts. It will only take a few seconds.
How it works:
Step 1:
The feedback prompt comes up
Step 2A:
If 'YES' is selected, stating that the app has been helpful, you will prompted to give a rating. Click on submit once done.
Step 2B:
If 'No' is selected from step 1 above. You will be prompted to give more information as to how we can help. Once you have given your feedback, click on the 'submit feedback' button.