Changelog
Follow up on the latest improvements and updates.
RSS
improved
School Improvement
Behaviour & Safeguarding
BehaviourWatch
SchoolPod
Improved Staff Notifications: Keep Staff in the loop with the new CC in Slips – ‘Group’ Filter
You asked, we listened!
We have introduced
Group filter
to enhance the ‘Click here to inform others’
feature in Slips. The Group filter makes it quicker and easier to include the right colleagues in important records.Key Benefits:
- Improved efficiency
- Save time: No more digging through piles of messages or relying on memory. Now administrators have access to simpler, clearer message management that fits into their very busy days.
How it works:
- When adding others via ‘Click here to inform others’, you can now use the Group filter to instantly narrow down the staff list.
- Anyone CC’d will receive an email with the record details and a direct link to view it.
Please note:
Using the CC function invites the recipient into the record - bypassing any Slip restriction settings that can be in place – commonly applied to ‘Safeguarding’ or similar sensitive Slips. The recipient will be able to view and edit the record.This is a useful method to allow the other users to provide their input on records they would otherwise not be able to access.
This can also be used by staff to CC themselves into records they have created, but otherwise may not be able to view due to the Slip settings.
The CC list can be edited at any time – removing a user from the CC list will revoke their access to the record.
new
improved
Engagement
Groupcall
Groupcall now has a brand-new login page.
As part of our ongoing commitment to providing the best possible experience for our customers, we’ve redesigned the login page to offer a smoother and more intuitive sign-in process.
But that’s not all, the new login page also gives you easy access to a range of valuable resources, including:
The Parental Engagement Knowledge Hub
– a curated collection of tips and strategies to help schools strengthen engagement with parents.Our Customer Roadmap
– see what we’re working on, submit feature requests, and upvote ideas.The Groupcall Website
– quickly access information about our products and servicesSupport Contact Page
– easily reach our support team when you need helpThe Groupcall Status Page
– check the real-time status of our servicesWe have further enhancements planned throughout the year. Stay up to date by visiting our customer roadmap.
Explore the new login page here: https://m5.groupcall.com/
new
Engagement
Teachers2Parents
Improved Communications Management For School Admins: Incoming Message Status Flag Now on T2P New!
We know how fast-paced and demanding a school environment can be. That’s why we’ve added this feature to T2P New.
Introducing -
Incoming Message Status Flag
. Designed to give administrators access to better communication management.With this feature, administrators can now flag each message based on its status such as
Requires Action, Action Completed, or Read/Unread
. Key Benefits:
- Efficiently prioritise and manage communications
- Avoid missing important tasks
- Reduced workload by keeping track of what’s been done and what still needs attention
No more digging through piles of messages or relying on memory. Now administrators have access to simpler, clearer message management that fits into their very busy days.
How it works:
**
CLICK HERE
** to watch the demo video.
new
Engagement
Teachers2Parents
Feature Alert! Contact Message Filter on T2P New
With this feature, school administrators can now filter messages by contact for up to 30 days. This significantly simplifies the process of locating past communications from saved contacts, saving valuable time and effort otherwise spent scrolling through loads of past communications.
Key benefits:
- Efficient message retrieval: Quickly find past messages without extensive searching.
- Reduces the time spent on administrative tasks.
- Keeps communication streamlined and organised.
How it works:
**
CLICK HERE
** to watch the demo video.
new
School Improvement
Xporter Portal
Introducing Non-MIS User Import: Simplifying the process of adding multiple Non-MIS users to Manage.
The
Non-MIS User Import
feature was designed to streamline the process of adding multiple Non-MIS users to the Manage platform. This feature gives schools without an MIS access to the manage platform allowing them to upload their bulk data manually at a go.
What’s New?
With the
Non-MIS User Import
feature, schools can now:- Launch the User Import Wizard: Access the new "User Import" menu item to initiate the bulk upload process.
- Download a CSV Template: Easily download a pre-formatted CSV template to ensure what is uploaded meets the required structure.
- Upload bulk data as a CSV File: Upload a completed CSV file to add multiple Non-MIS users in one go.
- Automatically Create Users: The system will process the CSV file and create new users seamlessly.
- Handle Duplicates with Ease: If duplicate users are detected, the system will display a summary box listing the email addresses of users who already exist, ensuring clarity and preventing redundant entries.
How It Works
Step 1:
Navigate to the tools menu and click the menu item "Non-MIS User Import"
.
Step 2:
On the next screen, click "Download CSV"
to get the template and populate it your user data.
Important: Use the downloaded template as a guide to input your user data before uploading it
Step 3:
Click on the "Upload Icon"
to select and upload your file.
Step 4:
Click "Submit"
to process the file and create new users.
If duplicates are found, a summary box will appear with the message:
"X users will not be created as they already exist"
along with the email addresses of the duplicate users list.CLICK HERE to watch the how to video.
new
Engagement
Xpressions
Improving Xpressions Together: Introducing In-App Review
Feedback gathering is crucial to us, which is why we have introduced the
In-App Review
feature in Xpressions. This feature makes it easier for parents and carers to share their feedback directly on the Xpressions App.After 30 days of active use, users (parents/carers) will receive a prompt to rate the app and provide feedback, all without leaving Xpressions.
These insights help us enhance the app’s functionality and improve the overall user experience.
When parents/carers see the prompt, all they have to do is take a moment to share their thoughts. It will only take a few seconds.
How it works:
Step 1:
The feedback prompt comes up
Step 2A:
If 'YES' is selected, stating that the app has been helpful, you will prompted to give a rating. Click on submit once done.
Step 2B:
If 'No' is selected from step 1 above. You will be prompted to give more information as to how we can help. Once you have given your feedback, click on the 'submit feedback' button.
new
improved
Engagement
Groupcall
Teachers2Parents
Introducing the New & Improved Support Portal for T2P New and Groupcall!
We’re making it easier than ever to get the support you need!
The new
Support Portal
is designed to be a one-stop access point
for all things help and guidance. Whether you’re looking for troubleshooting tips, step-by-step guides, or expert advice, this is the first place to go
whenever you need assistance. Key Features:
- Faster access to support– Find answers quickly with an intuitive, easy-to-navigate portal.
- Comprehensive guidance– Explore FAQs, how-to articles, and best practices all in one place.
- Always up to date– Get the latest information and solutions tailored to your needs.
No more searching through emails or waiting in long queues to get support help —
help is now just a click away!
Quick Links
- What the demo video using this link.
- Click here to view a detailed guide on how to use the support portal.