Introducing Non-MIS User Import: Simplifying the process of adding multiple Non-MIS users to Manage.

The Non-MIS User Import
 feature was designed to streamline the process of adding multiple Non-MIS users to the  Manage platform. 
This feature gives schools without an MIS access to the manage platform allowing them to upload their bulk data manually at a go. 
What’s New?
With the Non-MIS User Import
 feature, schools can now:
Launch the User Import Wizard
: Access the new "User Import" menu item to initiate the bulk upload process.
Download a CSV Template
: Easily download a pre-formatted CSV template to ensure what is uploaded meets the required structure.
Upload bulk data as a CSV File
: Upload a completed CSV file to add multiple Non-MIS users in one go.
Automatically Create Users
: The system will process the CSV file and create new users seamlessly.
Handle Duplicates with Ease
: If duplicate users are detected, the system will display a summary box listing the email addresses of users who already exist, ensuring clarity and preventing redundant entries.
How It Works
Step 1:
 Navigate to the tools menu and click the menu item "Non-MIS User Import"
.
Step 2:
 On the next screen, click "Download CSV"
 to get the template and populate it your user data.
Important: Use the downloaded template as a guide to input your user data before uploading it
Step 3:
 Click on the "Upload Icon"
 to select and upload your file.
Step 4:
 Click "Submit"
 to process the file and create new users.
If duplicates are found, a summary box will appear with the message: "X users will not be created as they already exist"
 along with the email addresses of the duplicate users list.
CLICK HERE to watch the how to video.

April 3, 2025

new

Engagement

Xpressions

Improving Xpressions Together: Introducing In-App Review

Feedback gathering is crucial to us, which is why we have introduced the In-App Review
 feature in Xpressions. This feature makes it easier for parents and carers to share their feedback directly on the Xpressions App.
After 30 days of active use, users (parents/carers) will receive a prompt to rate the app and provide feedback, all without leaving Xpressions.
These insights help us enhance the app’s functionality and improve the overall user experience.
When parents/carers see the prompt, all they have to do is take a moment to share their thoughts. It will only take a few seconds.
How it works:
Step 1: 
The feedback prompt comes up
Step 2A: 
If 'YES' is selected, stating that the app has been helpful, you will prompted to give a rating. Click on submit once done.
Step 2B: 
If 'No' is selected from step 1 above. You will be prompted to give more information as to how we can help. Once you have given your feedback, click on the 'submit feedback' button.

February 24, 2025

new

improved

Engagement

Groupcall

Teachers2Parents

Introducing the New & Improved Support Portal for T2P New and Groupcall!

We’re making it easier than ever to get the support you need!
The new Support Portal
 is designed to be a one-stop access point
 for all things help and guidance. Whether you’re looking for troubleshooting tips, step-by-step guides, or expert advice, this is the first place to go
 whenever you need assistance.  
Key Features:
Faster access to support
 – Find answers quickly with an intuitive, easy-to-navigate portal.  
Comprehensive guidance
 – Explore FAQs, how-to articles, and best practices all in one place.  
Always up to date
 – Get the latest information and solutions tailored to your needs.
No more searching through emails or waiting in long queues to get support help — help is now just a click away!
Check out the new Support Portal today and enjoy a smoother, more efficient support experience!