We continue to experience intermittent issues with attendance data not updating correctly between SEEMiS and Groupcall. This issue was initially raised earlier this year, however it remains ongoing and is having a noticeable impact on daily school operations.

The problem appears to occur sporadically, with attendance updates entered in SEEMiS not always transferring to Groupcall within the expected timescales. As a result, attendance information within Groupcall can be inaccurate or out of date, affecting communications sent to parents/carers and creating additional administration for school staff who must manually verify attendance records.

We understand from previous correspondence that other local authorities have reported similar isolated incidents. Given the continued occurrence and operational impact, we would appreciate a review of the issue to identify any underlying cause, confirm whether there are any known system issues, and advise on any actions that can be taken to prevent future occurrences.