Enhance Groupcall UI/UX to boost customer satisfaction and engagement, showcasing ongoing investment in product improvements.
up for consideration
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Rhys Howe
Rework how attendance is manually run to increase reliability - we have an open ticket with Daniel Kemp due to some schools facing 30 minute+ delays.
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Rhys Howe
It would be good to see a UI/UX update for Groupcall - simplifying how this is navigated and making it easier to access some features. The best way to think of it - 3 clicks to access what you require. If it is longer than 3 clicks - it is too many steps.
It would be good if the ability to change the links of EduSpot could be moved to somewhere more accessible as it is currently hidden within Account Settings. Responsiveness also needs to be reviewed as the interface isn't the best on some laptops and monitors - especially when trying to access the road map.
When redesigning - it would be good to join together quick and advanced messaging under the one section for 'Messaging' or 'Communication' which removes some steps and somethings on the front page.
Reporting - it would be good if you could create and review reports in a dedicated section rather than the report being sent to 'Advanced Messaging' and again simplifies interaction and reduces steps being taken.
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Rob
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Connie @ VenturEd Solutions
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Connie @ VenturEd Solutions
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