Sending messages to carers as well as parents
H
Hannah McKey
We have children who live with carers who need to be contacted, but the system is defaulting to only send messages to parents (they have PR but it is a tricky situation, therefore both parents and carers need to be contacted). I have manually added the carer but I need to be able to link this person to the child in question, so they have full access to their information on Eduspot and don't miss out on any communication.
Temi at VenturEd Solutions
Hannah McKey, thank you for your feedback and for engaging with our roadmap. This is something our Support team can help with. Please raise a support ticket and a member of the team will be in touch shortly.